Privacy Policy

Effective date: August 26, 2026

This Privacy Policy explains how Pieceful handles information when you use the App.

1. Privacy Summary

Pieceful does not require an account. Built-in puzzles, daily puzzles, photo puzzles, most gameplay progress, hints, sound and vibration preferences, and created puzzle files are handled locally on your device. Optional iCloud progress sync uses Apple iCloud. Remote content delivery uses developer-operated services hosted with Cloudflare for manifests, theme previews, short-lived theme download authorization, theme files, and individual higher-resolution daily puzzle images. The App may use Apple services for purchases, purchase validation, iCloud, and ratings, and Google AdMob and Google User Messaging Platform for advertising and consent.

2. Information Stored on Your Device

The App may store photos you select or capture for photo puzzles, cropped puzzle images, puzzle progress, active puzzle records and snapshots, placed-piece state, tray order, piece rotation, completed levels, daily-puzzle settings and records, photo-puzzle completion records, hint state, tutorial-tip state, settings, iCloud sync preference, sound and vibration preferences, purchase-related status, transaction identifiers for paid theme resource access, downloaded theme resource indexes, review-prompt state, ad-frequency state, and consent-related state. This information is stored in the App sandbox. Only the limited information described below is sent to Apple iCloud or remote theme services when you use those features.

3. Photos, Camera, and Local Files

Photo-library access is used only when you choose a photo. Camera access is used only when you choose to take a photo. You can deny or revoke permissions in iOS Settings and continue using built-in and daily puzzles. Pieceful does not upload selected or captured photos to our servers, remote theme service, or iCloud progress sync.

4. iCloud Progress Sync

If you turn on iCloud progress sync in the App, supported puzzle progress, completion records, settings, and active built-in or daily puzzle snapshots may be synced through Apple iCloud for devices signed in with the same Apple ID. Turning sync off stops further syncing, but cloud snapshots already saved may remain. Photo-puzzle images and photo-puzzle active files are not included in Pieceful’s iCloud progress sync. Apple-controlled backups and other iCloud behaviour may still follow your Apple settings and Apple’s policies.

5. Advertising and Consent

Pieceful may use Google AdMob to show banner, interstitial, and rewarded ads, and Google User Messaging Platform to request or manage ad consent where required. Pieceful does not operate its own advertising backend. Depending on the SDK configuration, consent choices, and iOS privacy settings, Google advertising and consent services may process information such as IP address, device or advertising identifiers, device information, advertising interactions, product interactions, crash or diagnostic information, performance data, and consent choices in accordance with Google’s policies. You can learn more from Google’s privacy information.

iOS may ask whether you allow tracking for advertising purposes. You can change your tracking permission in iOS Settings.

6. Purchases

If you buy “Remove Ads,” buy a paid theme pack, or restore purchases, Apple processes payment and account information. We may receive and store transaction status, product identifiers, and transaction identifiers needed to unlock or restore the feature and, for paid remote theme packs, validate access before issuing a download authorization. We do not receive your full payment-card details.

7. Remote Content Resources

The App may request remote content manifests, theme previews, signed theme download links, theme resource files, and one higher-resolution image for a selected daily puzzle from developer-operated services hosted with Cloudflare. Requests may include a theme, date, version, or resource identifier and, for paid theme packs, Apple product identifiers and transaction identifiers so the service can validate access with Apple before issuing a short-lived download link. Cloudflare and Apple may process IP address, request metadata, device or network information, and security or delivery logs according to their own policies. Remote content requests do not upload your selected photos, photo-puzzle files, or puzzle progress to our services. See Cloudflare’s Privacy Policy and Apple’s Privacy Policy.

8. Support, Ratings, and External Links

Selecting “Contact Us” opens your external email app and prepares a diagnostic template containing the App version and build, iOS version, device model identifier, App language, and a description of the latest active puzzle. You can review, edit, or remove this information before sending. If you send the email, your address, message, attachments, template information you leave in place, and email metadata are handled by your email provider and received by us for support. Rating links may open the App Store or Apple’s rating prompt, which are handled by Apple.

9. Analytics and Developer Servers

The current App does not require an account and does not send gameplay data, photos, or progress to a developer-operated gameplay server. We operate limited remote content services for manifests and resource downloads as described above. We do not currently operate our own analytics backend. Third-party ad, Cloudflare, and Apple services may process data as described above.

10. Storage, Retention, and Deletion

Local settings, progress, downloaded resources, and created photo puzzles remain until changed, removed by App functionality where available, or the App is deleted. Deleting the App normally removes its local sandbox. Apple-controlled device backups, iCloud backups, and optional iCloud progress sync may retain app data according to your Apple settings and Apple’s policies. Support correspondence is retained only as reasonably necessary to respond, maintain support records, protect legal rights, or comply with law. Apple, Google, Cloudflare, and email providers determine their own retention periods under their policies.

11. Children

Pieceful is not intended to knowingly collect personal information from children through developer-operated services. Parents and guardians should supervise photo, camera, ad, purchase, and email use. Contact us if you believe a child sent personal information by email.

12. Security and Choices

We rely on iOS sandboxing, Apple services, Cloudflare services, and reasonable development practices to protect data. You can control photo, camera, and tracking permissions through iOS Settings, manage iCloud progress sync, sound, vibration, downloaded theme resources, and other available preferences in the App, and manage purchases through applicable Apple settings. No system is completely secure.

13. Privacy Rights and Legal Bases

Depending on where you live, you may have rights to know or access personal information, correct it, delete it, restrict or object to processing, receive a portable copy, withdraw consent, appeal a refusal, or complain to a data-protection authority, and to exercise rights without unlawful discrimination. Pieceful does not make legal or similarly significant decisions about you solely through automated processing.

To exercise a right concerning information we control, email us with the subject “Privacy Request” and describe your request. We may ask for limited information needed to verify the request and may retain a record of the request where required. Because Pieceful has no user account and much information remains on your device or is controlled by Apple, Google, Cloudflare, or your email provider, we may not possess the information you request; provider-controlled requests must be directed to that provider. You can delete local App data through available controls or by deleting the App, manage iCloud data and purchases through Apple, and control device permissions in iOS Settings. Rights may be limited by applicable exceptions.

Where applicable, processing is based on performing the service or purchase you request, our legitimate interests in operating, securing, and supporting the App, compliance with legal obligations, or your consent for advertising or tracking where consent is required. Withdrawing consent does not affect processing already lawfully completed.

14. Disclosures and International Processing

We disclose information only as described in this Policy: to Apple, Google, Cloudflare, email providers, and other service providers needed to operate requested features; to professional advisers when necessary; to comply with law or valid legal process; to protect users, security, rights, or property; in connection with a merger, financing, reorganization, or sale of the App or business; or with your direction or consent. We do not upload or sell your selected photos or photo-puzzle files. Advertising providers may process or disclose device identifiers and App or ad interactions for advertising and measurement as permitted by your choices and applicable law; some laws may define this as “sale,” “sharing,” or targeted advertising even when no money is exchanged for your data.

Apple, Google, Cloudflare, and email providers may process information in countries other than your own. Those locations may have different data-protection laws. They process information under their own policies and applicable transfer safeguards.

15. Changes

We may update this Policy when the App, third-party services, or law changes. We will update the effective date and provide notice when required.

16. Contact

Pieceful

mumulili.work@gmail.com